We believe people want direction on where they're going - not directions on how to get there.
In today's fast-paced worldEverything is immediate and urgent. People expect more from you — always on, always there, always understanding their needs, and always ready to assist. They seek trust and reliability over the long term!
Imagine going to a store to buy a drill, only to find it missing and no one available to help. Such negative experiences often lead to customers never returning — a staggering 88% likelihood.
From connection to management, everything must be seamless.
Simultaneously, interactions are becoming more personal, authentic, and direct in our increasingly connected world.
However, e-commerce customer support remains largely static and slow, often perceived as impersonal.
Enter Conversational Commerce, reimagining e-commerce support to be immediate, personal, helpful, and humane — even when powered by bots.
Conversational commerce is integrated into Digitize Bird — consolidating live chat, Facebook, Messenger, WhatsApp, and Viber into a single platform, enhancing efficiency and boosting sales.
Let's revolutionize with Digitize Bird. 🎉 Stand out among 24 million (and counting) e-commerce stores worldwide!